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How to Choose the Right Social Media Agency in Thailand

Anish Sidhant Mathur
Anish Sidhant Mathur |

Thailand isn’t just scrolling anymore, it’s shopping while scrolling. Social commerce (a.k.a. buying directly through social media) has gone from being a fun extra to one of the country’s fastest-growing retail engines. In 2025, this market is expected to grow by 18.6%, hitting a whopping $5.2 billion. And that’s just the beginning.

What’s happening here is bigger than “people like online shopping.” It’s about how platforms like Facebook, Instagram, TikTok, and LINE Shopping have turned into digital malls, where the checkout button lives right next to your friend’s vacation photo. Throw in influencers, live streaming, and lightning fast mobile payments, and suddenly shopping feels less like a transaction and more like a social activity.

So let’s break it down with three facts that make Thailand’s social commerce story worth paying attention to.

 

Social Commerce is Growing Like Crazy.

The numbers speak for themselves. From 2021 to 2024, Thailand’s social commerce grew at a mind-bending 28.8% CAGR. In 2025, it’s hitting $5.2 billion, and by 2030 it’s projected to nearly double again, reaching $8.46 billion. Between 2021 and 2024, the market grew at an incredible 28.8% CAGR, and in 2025 it’s expected to hit $5.2 billion. By 2030, projections push it even further to $8.46 billion. What’s driving this? A perfect mix of high internet penetration, mobile-first behavior, and growing consumer trust in buying directly through social platforms. A decade ago, shopping on Facebook felt sketchy. Today, it’s the default, and not joining the movement feels like you’re the one falling behind.

  • This isn’t a trend, it’s a transformation.

  • The growth is fueled by internet penetration, mobile-first users, and consumer trust in social-first shopping.

  • Think of it like this: ten years ago, “buying on Facebook” sounded risky. Now, it’s so normal that not doing it feels unusual.

 

Live Streams and Influencers Are the New Shopping Malls.

The hottest stores in Thailand right now? They’re not in Siam Paragon or CentralWorld. They’re happening live on your phone. Brands and influencers are using live streams to show off products, answer questions in real-time, and push out flash deals that drive instant purchases.

The new shopping malls of Thailand aren’t physical, they’re live streams. Instead of browsing aisles in Siam Paragon, consumers now tune into their favorite influencers and brands streaming straight to their phones. These sessions showcase products, answer questions instantly, and drop limited-time deals that create urgency and drive purchases on the spot. Fashion, beauty, and electronics are leading the charge, but the bigger story is trust, audiences see influencers less like advertisers and more like friends recommending what works. With AR try ons and AI-powered chatbots on the horizon, live shopping in Thailand is only set to get more personal, more interactive, and more addictive.


    • Fashion, beauty, and electronics brands are already cashing in big.

    • Consumers trust influencers way more than traditional ads, it feels like a friend’s recommendation.

    • And it’s only going to get more interactive, with AR try-ons and AI-powered chatbots enhancing the experience.

 

Mobile/ Payments =  Frictionless Shopping

Thailand is officially a mobile-first country. Most people shop directly from their phones, and payment systems have caught up fast. LINE Pay, QR code payments, and digital wallets mean the buying process feels seamless, no redirect, no fuss.

Thailand is a mobile-first market, where smartphones aren’t just a tool but the main gateway to shopping. Payment systems like LINE Pay, QR code scans, and digital wallets have erased the old checkout friction, no redirects, no delays, just a few taps. This seamless flow doesn’t just make shopping easier; it fuels impulse purchases, which thrive in a deal-loving culture like Thailand’s. And with 5G adoption plus AR and AI-powered mobile features on the rise, the future of social shopping in Thailand is set to become even faster, smarter, and more immersive.

 
    • Mobile shopping isn’t just dominant, it’s the default.

    • Instant checkout encourages impulse buys (and Thai consumers love a good deal).

    • With 5G rolling out and mobile AR/AI features expanding, social shopping is about to get even smoother.

 
 
Choosing the right digital marketing agency doesn’t have to feel overwhelming. Start with your business goals, check their track record, and make sure they’re using the right tools (and adapting as the digital landscape changes). Do that, and you’ll filter out the noise fast.
The truth is, the best agencies don’t just sell services, they partner with you to grow your business. If you find one that listens, adapts, and delivers, you’re already way ahead of the competition.

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